@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Outfit:wght@400;500;600;700;800&display=swap";:root{--font-sans: "Inter", system-ui, -apple-system, sans-serif;--font-title: "Outfit", var(--font-sans);--bg-app: #0b0f19;--bg-sidebar: #0f172a;--bg-card: rgba(30, 41, 59, .7);--bg-card-hover: rgba(51, 65, 85, .7);--bg-input: rgba(15, 23, 42, .8);--accent-primary: #f97316;--accent-primary-hover: #ea580c;--accent-secondary: #fb923c;--accent-secondary-hover: #f97316;--accent-success: #10b981;--accent-warning: #f59e0b;--accent-danger: #ef4444;--accent-info: #0ea5e9;--accent-blocked: #6b7280;--text-primary: #f8fafc;--text-secondary: #94a3b8;--text-muted: #64748b;--border-light: rgba(255, 255, 255, .08);--border-focus: rgba(249, 115, 22, .6);--shadow-sm: 0 2px 8px rgba(0, 0, 0, .4);--shadow-md: 0 8px 20px rgba(0, 0, 0, .5);--shadow-lg: 0 12px 30px rgba(0, 0, 0, .6);--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-full: 9999px;--transition-fast: .15s ease;--transition-normal: .25s cubic-bezier(.4, 0, .2, 1);--sidebar-width: 260px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-app);color:var(--text-primary);min-height:100vh;overflow-x:hidden;-webkit-font-smoothing:antialiased}.app-container{display:flex;min-height:100vh}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#000000a6;z-index:40;backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px)}.sidebar-overlay.active{display:block}.mobile-menu-btn{display:none;background:none;border:1px solid var(--border-light);color:var(--text-secondary);border-radius:var(--radius-md);padding:8px 10px;cursor:pointer;align-items:center;gap:8px;font-size:.82rem;font-weight:500;transition:all var(--transition-fast);flex-shrink:0}.mobile-menu-btn:hover{background:#ffffff0d;color:var(--text-primary)}.sidebar{width:var(--sidebar-width);background-color:var(--bg-sidebar);border-right:1px solid 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var(--transition-fast);background:transparent;border:none;text-align:left;font-size:.92rem;width:100%}.nav-item:hover{color:var(--text-primary);background-color:#ffffff08}.nav-item.active{color:var(--text-primary);background:linear-gradient(135deg,#f9731626,#fb923c14);border:1px solid rgba(249,115,22,.25);box-shadow:0 4px 12px #f9731614}.sidebar-footer{margin-top:auto;padding-top:20px;border-top:1px solid 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h1{font-family:var(--font-title);font-size:1.75rem;font-weight:700;line-height:1.2}.content-header p{color:var(--text-secondary);font-size:.88rem;margin-top:4px}.dashboard-grid{display:flex;flex-direction:column;gap:20px}.kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:16px}.panel-card{background-color:var(--bg-card);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border-light);border-radius:var(--radius-lg);padding:20px;box-shadow:var(--shadow-md);transition:border-color var(--transition-fast),transform var(--transition-fast)}.panel-card:hover{border-color:#f973162e}.kpi-card{position:relative;overflow:hidden}.kpi-card:before{content:"";position:absolute;top:0;left:0;width:4px;height:100%}.kpi-card.kpi-total:before{background-color:var(--accent-primary)}.kpi-card.kpi-open:before{background-color:var(--accent-warning)}.kpi-card.kpi-progress:before{background-color:var(--accent-info)}.kpi-card.kpi-resolved:before{background-color:var(--accent-success)}.kpi-card.kpi-blocked:before{background-color:var(--accent-blocked)}.kpi-val{font-size:2rem;font-weight:700;font-family:var(--font-title);margin-top:8px}.panel-header{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:10px;margin-bottom:16px;border-bottom:1px solid var(--border-light);padding-bottom:12px}.panel-header h2{font-family:var(--font-title);font-size:1.1rem;font-weight:600}.form-group{margin-bottom:18px}.form-group 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rgba(99,102,241,.2);align-self:flex-start}.chat-bubble.user{background-color:#ffffff0d;border:1px solid var(--border-light);align-self:flex-end}.chat-bubble.system{background-color:#f59e0b14;border:1px dashed rgba(245,158,11,.3);align-self:center;max-width:90%;font-size:.78rem;color:var(--text-secondary)}.chat-meta{display:flex;justify-content:space-between;font-size:.72rem;color:var(--text-muted);margin-bottom:4px}.alert-banner{padding:14px 16px;border-radius:var(--radius-md);border-left:4px solid var(--accent-danger);background-color:#ef444414;display:flex;align-items:flex-start;gap:14px;flex-wrap:wrap}.alert-banner.warning{border-left-color:var(--accent-warning);background-color:#f59e0b14}.alert-banner.info{border-left-color:var(--accent-primary);background-color:#f973160f}@keyframes slideInRight{0%{opacity:0;transform:translate(48px) scale(.95)}to{opacity:1;transform:translate(0) scale(1)}}@keyframes pulse-sla{0%,to{opacity:1}50%{opacity:.45}}@keyframes 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ease-in-out infinite}.login-brand-title{font-family:var(--font-title);font-size:2.6rem;font-weight:800;line-height:1.15;background:linear-gradient(135deg,#fff7ed,#fdba74,#f97316);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-bottom:16px}.login-brand-subtitle{font-size:.95rem;color:#64748b;line-height:1.65;margin-bottom:40px;max-width:360px}.login-features{display:flex;flex-direction:column;gap:12px;margin-bottom:48px}.login-feature-card{display:flex;align-items:flex-start;gap:14px;padding:14px 16px;background:#ffffff08;border:1px solid rgba(255,255,255,.06);border-radius:10px;animation:fade-up .6s ease both;transition:background .2s,border-color 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10px;border-radius:999px;margin-bottom:20px}.login-form-title{font-family:var(--font-title);font-size:2rem;font-weight:700;color:#f1f5f9;margin-bottom:8px}.login-form-sub{font-size:.88rem;color:#475569}.login-form{display:flex;flex-direction:column;gap:20px;margin-bottom:28px}.login-field{display:flex;flex-direction:column;gap:6px}.login-label{font-size:.8rem;font-weight:600;color:#94a3b8;letter-spacing:.2px}.login-input-wrap{position:relative}.login-input-icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:#475569;pointer-events:none;transition:color .2s}.login-input{width:100%;background:#0f172acc;border:1px solid rgba(255,255,255,.08);border-radius:10px;padding:13px 44px;color:#f1f5f9;font-size:.9rem;font-family:var(--font-sans);outline:none;transition:border-color .2s,box-shadow .2s,background .2s}.login-input::placeholder{color:#334155}.login-input:focus{border-color:#6366f199;box-shadow:0 0 0 3px 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#f973164d;margin-top:4px}.login-submit-btn:hover:not(:disabled){opacity:.92;transform:translateY(-1px);box-shadow:0 6px 20px #f9731673}.login-submit-btn:active:not(:disabled){transform:translateY(0)}.login-submit-btn:disabled{opacity:.6;cursor:not-allowed}.login-spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite;display:inline-block}@media (max-width: 1023px){.sidebar{position:fixed;top:0;left:0;height:100vh;transform:translate(-100%)}.sidebar.open{transform:translate(0);box-shadow:var(--shadow-lg)}.mobile-menu-btn{display:inline-flex}.main-content{padding:28px 24px;height:auto;min-height:100vh}.content-header h1{font-size:1.5rem}.kpi-val{font-size:1.75rem}}@media (max-width: 767px){.main-content{padding:18px 14px}.content-header h1{font-size:1.2rem}.content-header p{font-size:.8rem}.kpi-row{grid-template-columns:repeat(2,1fr);gap:10px}.kpi-val{font-size:1.5rem}.panel-card{padding:14px}.panel-header h2{font-size:.95rem}.dashboard-grid{gap:14px}.btn{padding:9px 14px;font-size:.82rem}.modal-overlay{align-items:flex-end;padding:0}.modal-content{border-radius:var(--radius-lg) var(--radius-lg) 0 0;max-width:100%;max-height:93vh}.login-brand-panel{display:none}.login-form-panel{padding:36px 20px;width:100%}.login-form-title{font-size:1.65rem}.chat-thread{max-height:240px}.chat-bubble{max-width:95%}.alert-banner{flex-direction:row;gap:10px;padding:12px 14px}}@media (min-width: 768px) and (max-width: 1023px){.main-content{padding:24px 28px}.content-header h1{font-size:1.4rem}.kpi-row{grid-template-columns:repeat(auto-fit,minmax(130px,1fr))}}